Being transparent
TechCrunch broke the news of our launch yesterday. Since then there has been a lot ofchatter and reviews of the service, both positive, and negative.
So far the strongest complaint we've heard in the blogosphere is that we are not being transparent about pricing. Some even viewed it as a scheme to fool users to sign up. But I assure you that was not our intention.
This launch came as a pleasant surprise for us. We knew we had something unique, but didn't expect so many people to understand our vision on day one. The private launch was initially intended to find a group of folks that would help us better define our direction, not as a way to market the product.
With that context in mind, disclosing the pricing up front is something we've completely overlooked. That is our fault. To rectify this, we have just posted the pricing info here, and also linked it from the home page.
I hope we haven't lost your trust, and we are looking forward to helping you make the move to the cloud.
David Zhao, CEO
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